- A code on WhatsApp. It goes to the mobile number on record. Type it into the chat.
- Your record and your papers. The desk shows what was admitted and asks only for what is still unproved.
- An officer decides. Nothing is approved automatically.
Keep ready: the mobile on record, PAN or Aadhaar, your agreement or allotment letter, and payment receipts or bank statements. Missing some? Start anyway and send the rest later.
Before you start
My unit was cancelled. Should I still come?
Yes. The Monitoring Committee has recorded that cancelled allotments remain cancelled, so an officer looks at every such case. The desk will ask for a bank statement after the cancellation to confirm whether a refund was paid, and the officer will tell you where you stand.
Why does the desk want payment records?
It checks that each payment reached the builder through a bank. Where no bank record is on file, send the bank statement, the cleared cheque with its statement line, or the RTGS/NEFT confirmation. If you have none, say so and an officer will look at that part.
Who decides my claim?
An officer. The desk verifies documents and prepares the file; it never approves anything itself.